Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show your repeat medications and doses, and allow you to select the items you need. 

You can also:

  • fill out a repeat prescriptions request form
  • bring the paper form to the surgery, Monday to Friday from 8am to 6pm

To register for online ordering, you’ll need to visit the surgery to complete a Patient Services registration form.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on Patient Services by adding a comment in the "add a message" box
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription, please phone the Practice and we can direct your call. 

M:CR prescriptions (formerly CMS)

Are you on long term repeat prescriptions and want to save time ordering?

We're working with community pharmacies to help people get their prescriptions at the best time for them. If you are prescribed repeat medicines you may be able to have a "serial prescription", if your doctor thinks this is suitable for you.

A serial prescription means you can get your repeat medicines straight from a pharmacy without having to order a prescription from your doctor beforehand.

How do I register for this service?                        
You can register at any time at any pharmacy. It's a good idea to register with the pharmacy that you normally go to as the pharmacist there will know you and what medicines you take.

You can find out more information by visiting → Medicines, Care and Review service 

If you have any queries please contact your local pharmacy.

Medication reviews

If you are on a repeat prescription, we may ask you to attend a routine medication review from time to time. We will contact you when a review is due to let you know what to do next.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

 

Acne Allergies Athlete’s foot
Backache Blocked or runny nose Cold sores
Constipation Cough Cystitis in women
Diarrhoea Earache Eczema
Haemorrhoids (piles) Hay fever Headache
Headlice Impetigo Indigestion
Mouth ulcers Pain Period pain
Shingles Some skin conditions such as cellulitis or insect bites Sore throat
Threadworms Thrush Urinary tract infections (UTIs) in women
Verrucas Warts  

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs24.scot)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Page last reviewed: 28 April 2026
Page created: 27 October 2025